Your privacy is not merely a legal obligation for us — it is part of idompet's commitment to building genuine trust with every user on our platform.
256-bit SSL encryption protects all data transmitted to and from the idompet platform.
Your personal information is never sold to any third party.
You have the right to access, correct, or request deletion of your data.
We clearly explain what we collect and why it is needed.
Important Note: This Privacy Policy explains how idompet collects, uses, and protects your personal information. By using the idompet platform, you agree to the practices described in this policy.
Idompet ("we", "Platform") cares about the privacy of every individual who uses our services. This Privacy Policy is designed to give you a clear understanding of how we manage your personal information — from the moment you visit our website to when you become an active member using the full range of services we offer.
This policy applies to all users of the idompet platform, including casual visitors, registered members, and anyone who interacts with any part of our services via web browser or mobile app. It covers all methods of data collection — both information you provide directly and data collected automatically during platform use.
We are committed to complying with applicable data protection laws and to always acting in a manner that respects your privacy. If you have any questions about how we handle your data, please refer to the "Contact Us" section at the end of this policy.
To provide a secure, personalized, and high-quality service, idompet needs to collect certain categories of information from our users. Below is a detailed explanation of the types of data we collect:
All sensitive information such as passwords and financial details is stored in hashed/encrypted format and cannot be read in its original form, even by idompet's internal staff.
Idompet uses the data collected for legitimate and necessary purposes in the operation of the platform. Every use of data has a solid basis, whether grounded in contractual necessity, legal obligation, or our legitimate interests in running a responsible business.
Idompet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, there are certain situations where we need to share some of your information with trusted parties:
We work with service providers that help us operate the platform — including payment processors, gaming software providers, cloud service providers, and analytics companies. All parties are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.
Idompet may disclose user information when required by law, court order, or directive from a competent authority — for example, in financial crime investigations or money laundering cases. In such situations, we will notify you where legally permitted to do so.
If idompet is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction. You will be notified in advance via an in-platform notice and given choices regarding your data.
We never share your data with third-party advertisers or social media platforms without your explicit consent. Your privacy is protected under all normal circumstances.
Data security is idompet's top priority. We implement multiple layers of protection to ensure your personal and financial information remains safe from unauthorized access, use, or disclosure.
While we do our best to protect your data, no digital security system can be guaranteed to be completely risk-free. In the event of any security incident involving your data, we are committed to notifying you in a timely manner and taking appropriate remedial action.
Idompet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the idompet platform — particularly essential cookies required for secure login sessions.
As an idompet platform user, you have certain rights regarding your personal data. We respect these rights and provide straightforward mechanisms for you to exercise them.
| Your Rights | Description |
|---|---|
| Right of Access | You have the right to request a copy of all personal data we hold about you in a human-readable format. |
| Right to Rectification | You may request correction of any inaccurate or incomplete information we hold about you. |
| Right to Erasure | Under certain circumstances, you may request the deletion of your personal data — subject to legal retention obligations. |
| Right to Restriction | You may request that we restrict the processing of your data in certain circumstances while a dispute is being resolved. |
| Right to Portability | You have the right to receive your data in a structured, machine-readable format for transfer to another platform. |
| Right to Object | You may object to the processing of your data for direct marketing purposes at any time, without providing a reason. |
To exercise any of the above rights, contact the idompet support team via live chat within the platform. We will process your request within 30 business days. In complex cases, this period may be extended with prior notice to you.
Idompet retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law.
When the retention period expires or you request data deletion (subject to eligibility), we will securely delete or anonymise your data using industry-approved procedures.
The idompet platform is intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we find that we have collected data from someone below the minimum age requirement, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered on the idompet platform are encouraged to contact our support team right away.
Idompet employs an age verification system during the registration process and may request additional proof of age at any time as part of our commitment to responsible gambling. For more information on self-control tools and protections, please visit the Responsible Gaming page.
Idompet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to registered members via an in-platform notice or email at least 14 days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the latest version of this Privacy Policy took effect. We encourage you to review this page periodically to stay informed about our privacy practices. Your continued use of the idompet platform after any amendments constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the idompet privacy team is here to help.
For privacy and account security FAQs, visit the FAQ page for instant answers to the most frequently asked questions.
Our Privacy Commitment
Data protection is more than a document — it is a daily practice embedded in every aspect of idompet's platform operations.
The same 256-bit SSL technology used by Malaysia's major banking institutions ensures that all data transmitted between you and the idompet platform remains fully confidential.
Only authorised staff may access user data — and only to the extent required for their specific tasks. All access is logged and regularly audited.
We only send relevant and meaningful communications. You can manage the types of notifications you receive through your account settings at any time.
Data used for platform improvement analysis is anonymised beforehand — we analyse patterns, not individuals. Your identity is never exposed in this process.
Idompet's security systems and protocols are regularly tested and audited by independent experts to ensure your data protection always meets the latest industry standards.
Requests to access, correct, or delete your data are handled seriously and within the designated timeframe. You always retain full control over your personal information.